Service Requests

How to Request Service:

Feel free to contact or call us for technical or service advice before tackling significant problems with your countertop.

If you need to report a problem or need service advice, please follow this procedure to help us understand the nature of your problem:

• Please provide photos to illustrate the nature and size of the problem.
• First, place a quarter next to each problem area as a scale reference.
• Next, take a wide-angle photo that shows the entire countertop.
• Then, take a close-up photo of each problem area (showing the quarter in each close-up).
• Email photos to brookscustominc@gmail.com. After the photos are received, our Service Department will reply back with resolution options.