FAQs

Main FAQ

  • What Materials Do You Work With?
    Brooks Custom Works With Countertop Materials You Won't Find Elsewhere.
  • How Do I Get Pricing?
    Request Pricing Using One Of Our Quote Forms Or Email Your Plans To quotes@brookscustom.com.
  • Where Are Your Products Made?
    All Of Our Products Are Made And Inspected Right In Our Facility In Mt. Kisco, NY
  • How Do I Place An Order?
    When You Decide That You Want To Turn Your Quote Into An Order, The First Thing.
  • What Methods Of Payment Are Accepted?
    In Order To Keep Prices Low We Mostly Accept Personal And Bank Checks. Credit Cards
  • Do You Work In My Area?
    Brooks Custom Ships It's Products All Over The Country And Internationall
  • How Do I Report A Problem With My Countertop?
    Please Provide Photos To Illustrate The Nature And Size Of Your Problem. First..
  • Can I Order Samples?
    Of Course! Samples For All Of Our Materials Can Be Ordered By Filling Out
  • What Warranty Is Available?
    All Products By Brooks Custom Have A One Year Warranty. Brooks Custom Will Repair
  • Cancellation Policy?
    Our Products Are Custom Made, Therefor We Do Not Accept Returns Or Issue Refunds